Blade Performance · Portadown

Remap Terms

These terms apply to every remap booked with Blade Performance, whether you book online, by phone or at the counter. Please read them before you book. They do not affect your legal rights.

Last updated: 10 November 2026.

1. Who we are

Blade Performance, 80a Charles Street, Portadown, BT62 1DQ, Northern Ireland.

All remapping is carried out in store at this address.

2. Booking

  • You choose a service and a one-hour slot. Booking is free. Your booking is confirmed when we send your confirmation email.
  • You pay for the work in store on the day, before the vehicle leaves.
  • Prices on our booking page are starting prices. We confirm the price for your vehicle before any work starts, and you can decide not to go ahead.
  • You must be 18 or over, and either own the vehicle or have the owner's permission to have the work done.
  • You must give us accurate details of the vehicle, its registration and any modifications, including intake, exhaust, decat, hybrid turbo or a previous map.

3. Before you come in

  • The vehicle must have no warning lights showing and no stored fault codes. If anything is on, message us before your slot.
  • Bring it with at least a quarter of a tank of fuel and a healthy battery.
  • Allow an hour. You are welcome to wait in the shop.

4. What happens on the day

  • We match the vehicle to your booking, walk round it and photograph the dash.
  • We carry out a full diagnostic scan.
  • We read your standard ECU file and keep it under your registration.
  • We write the file for the service and add-ons you booked.
  • We scan the vehicle again, clear codes and road test it where needed. By booking you agree to us driving the vehicle for that test.
  • You pay at the till.

5. If we cannot carry out the work

We stop and do not go ahead if the scan finds a stored fault, or if the vehicle turns out not to be suitable for the service you booked. You pay nothing, and we rebook you once the fault is fixed if you want us to.

A remap goes on a healthy engine. It will not cure a fault the vehicle already has.

6. Changing or cancelling your booking

Moving your slot. Use the reschedule link in your confirmation email up to 24 hours before your slot, or WhatsApp us.

Cancelling. Booking is free, so there is no charge to cancel. Please cancel or move your slot at least 24 hours before so we can offer it to someone else. You can cancel by email, WhatsApp or phone.

Your legal right to cancel a booking made online or by phone. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you may cancel within 14 days, without giving a reason. The 14 days end 14 days after the day you made the booking.

  • To cancel, tell us clearly by email, WhatsApp or phone before the 14 days end. You may use the form at the end of these terms, but you do not have to.
  • Nothing is paid when you book, so there is nothing to refund and no fee for cancelling.
  • If the slot you choose falls inside the 14 days, you are asking us to carry out the work during the cancellation period. Once the work has been completed you no longer have the right to cancel.

Bookings made at the counter. The 14-day right does not apply to bookings made in person in store, but you can still cancel at no charge.

If you are late. If you arrive too late for the work to be finished inside your slot, we may need to move you to another slot.

If we have to cancel. If we cannot keep your appointment, we will contact you and offer you a new slot.

7. What to expect from a remap

  • Results differ from one vehicle to another. We do not promise a particular power or economy figure.
  • Gains on non-turbo petrols are modest. Turbo petrol and turbo diesel are where Stage 1 earns its money.
  • Remap add-ons are available with Stage 1 only.

8. Insurance, warranty and using the vehicle

  • A remap is a modification. You must tell your insurer, and you should expect it to affect a manufacturer's warranty.
  • A software update carried out by a dealer can overwrite a remap. If that happens, get in touch with us.
  • You are responsible for making sure the vehicle is used within the law after the work, including the rules on noise, smoke and emissions.

9. Your original file

Your standard ECU file is saved when we read the ECU and is kept under your registration. It can be written back to the vehicle at any time.

10. Aftercare and your rights

  • If you have any drivability concern in the first 30 days, bring the vehicle back for a free check.
  • Under the Consumer Rights Act 2015 we must carry out the work with reasonable care and skill. If we do not, you are entitled to have it put right, or to a price reduction where that is not possible.

11. What we are and are not responsible for

We are responsible for loss or damage that is caused by our failure to use reasonable care and skill.

We are not responsible for:

  • faults the vehicle already had, or wear and tear, or faults that are not caused by our work,
  • problems that arise because the details you gave us about the vehicle or its modifications were wrong or incomplete,
  • business losses. We provide these services to private customers.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that the law does not allow us to limit.

12. Your information

We keep your contact details, registration, vehicle details, the photographs we take and your original ECU file so that we can carry out the work and look after you afterwards. Our privacy policy explains how we handle personal information.

13. Complaints

If something is not right, tell us first using the contact details above and we will do our best to sort it out. For free, independent advice you can contact Consumerline, the Northern Ireland Trading Standards Service helpline, on 0300 123 6262.

14. The law that applies

These terms are governed by the law of Northern Ireland, and the courts of Northern Ireland deal with any dispute.

15. Cancellation form

You can use this wording if you wish to cancel a booking made online or by phone within the 14 days. Send it to us by email or post.

To Blade Performance, 80a Charles Street, Portadown, BT62 1DQ:

I give notice that I cancel my contract for the following service:
Booked on:
Date and time of slot:
Vehicle registration:
Name:
Address:
Date:

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